So you have your KLZ E-Mail working nicely on your iPhone but you need to secure your device, incase you lose it, it is stolen or even someone wants to take a look at your device when you have left it on the side...
By default we do not enforce any security policies on your devices as they belong to you, but we can set up policies centrally for your school if you wish.

To enforce an auto lock and PIN number on the iPhone follow these simple steps.

Press Settings and then General

Press Auto-Lock and change it from Never to about 2 or 3 minutes.

This means the device will lock automatically after 2 minutes, or whetever time you define, of inactivity.

Now back at the General screen press Passcode Lock and enter a 4 digit PIN

You'll be asked again to verify it.
Now here are the settings to tweak the passcode.

It may seem a little annoying to enter this PIN most times you want to use the iPhone but it is important for the security of your e-mail and data.
The PIN settings do not interfere with receiving calls.

How to get your KLZ E-Mail on an iPhone...

Press the mail icon and you will see the screen blelow, press Microsoft Exchange.

And on the next screen enter your details

The domain is KLZ
When you have entered all your information press next and the following screen will load

In the server field type in portal.klz.org.uk and press next.
If you entered all the information in correctly the next screen will ask you what information you wish to sync.

Once you have selected what you wish to sync press Done and your mail should start download.
The default mail which the iPhone syncs is 3 Days. This can be changed under Settings > Mail, Contacts, Calendars > Accounts

We recommend you set a auto-lock for security reasons. More details on this to follow.

I blogged about this a few weeks ago - it turned out NOT to be a April Fools joke.

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=baa3ad86-bfc1-4bd4-9812-d9e710d44f42

Just a quick note before the well earned long Easter break! We are currently working on fulfilling some prerequisites from Capita on getting the first stage of the SIMS Web Parts integrated on the system. Whilst there is no firm date on when we will launch them, I thought it be best to communicate that we are working on them!

Have a great Easter.

Just a quick gentle reminder for any schools purchasing Office 2007.

EIS recommend you purchase either:

• Microsoft Office Professional Plus 2007
• Microsoft Office Enterprise 2007

These editions include software such as Microsoft Office Communicator 2007 R2 which is used on the KLZ for Instant Messaging and also Microsoft Office InfoPath 2007 whuch handily creates forms. Microsoft Office Groove 2007 is included in the Enterprise version (amongst other stuff). These extra programs are hoping to be utilised on the KLZ later on in the year.

 Check out the Microsoft feature comparison chart: http://office.microsoft.com/en-us/products/FX102464411033.aspx

Good news if you are a budding SharePoint developer or designer - Microsoft will be unleashing SharePoint Designer 2007 as a free download in April 2009. We will be blogging more about this announcement nearer the time!

I thought it would be a good time to repost on what technology KLZ supports for mobile e-mail.

If you do decide to explore the world of mobile e-mail, we recommend that you obtain a generous data plan from your network operator. Tariffs such as the unlimited iPhone contract are ideal for someone wishing to have a rich mobile internet experience. Other operators offer unlimited tariffs so please check before you commit.

A common question asked is "how do I delete a Contacts folder I have created, in OWA?"

Here is how to do it:

This screenshot is of your folder you wish to delete, for this example, it is called New Contacts Folder.

Now click back to the main OWA page by clicking the Mail tab and do a refresh of the page by either pressing F5 or the refresh button on your browser.
You will now see a "plus" sign next to your Contacts folder.

Expand the "plus" to see the New Contacts Folder.

Now right click on New Contacts Folder and select delete.

And that's it!

Due to customer demand we have removed the Public Folders Tab in OWA. This Tab was there for legacy purposes, so that Outlook 2003 Clients can connect to a Microsoft Exchange 2007 SP1 system. We have hidden it in OWA but it still exists in Outlook though (by design.) Public folders aren't used on the KLZ as we have a SharePoint system for collaboration

It used to look like this:

And now looks like

* we will provide on a request, a copy of the software if you are signed in to the Kent Microsoft Select contract and have purchased a copy of Microsoft Office Professional Plus or Enterprise 2007 from Civica Services. The software will be supplied in .zip format and EIS cannot be held responsible for the quality or reliability of this file. You are required to adhere by licensing rules and not distribute this file outside of your organisation. You are also requested not to install the software illegally - i.e. on machines not licensed to run the software. The software will be supplied electronically on a best endeavour basis.

After installing open up the software and click the down arrow on the menu bar.

Click Tools and then Options.

In the Sign-in address: section enter your username@klz.org.uk and click Advance.

Ensure Automatic configuration is selected.

Enter your user name and password and click Sign In

Tip: a new hotfix: http://www.microsoft.com/downloads/details.aspx?FamilyID=1ad57f8f-78f7-45f6-a8c0-805936f46645&displaylang=en

This software is actually free! The latest version as of November 2008 is available at this link:

Sign-in address: username@klz.org.uk
domain\username: klz\username
password: your password

External server name: im.klz.org.uk:443
Internal server name: im.klz.org.uk:443
Connect using: TLS

Select OK and then Sign In!

This works with Windows Mobile 6 and above.

You may know that KLZ offers e-mail on a variety of mobile phones / smart phones with the Active Sync client, such as Apple iPhone 3G, Sony Ericsson 902, and all Windows Powered Smartphones version 5 AKU 2 and 6 +.

However, did you know that you can view a basic version of your KLZ school site on a mobile phone with a web browser? You don't even need a Microsoft device!

Simply enter the URL https://portal.klz.org.uk/schoolsites/YOURDCSF/m and you will get a simplified view of your site.

Here is what it looks like on an Apple iPhone 3G.

EIS recommend you add the KLZ URL https://portal.klz.org.uk to the Trusted Sites in your Web Browser. This trusts the website and does (should?!) not give you any authentication problems when opening documents or attachments etc.

If you use Active Directory or RM Community Connect then it may be worth creating a group policy to send this to your clients.

We also recommend you use Microsoft Internet Explorer 7 for the KLZ; however Internet Explorer 6 SP2 is supported.

We are pleased to announce that we successfully upgraded our Exchange 2007 Client Access Servers to Service Pack 1 at the weekend.

This upgrade gives benefits to users in the form of Personal Distribution Lists, mail rules, monthly views in the calendar, the ability to open Word, Excel and PowerPoint 2007 files as a webpage (this is cool!) and a few other minor things.

We will be upgrading the Mailbox servers in the coming weeks which will give us extra management functionality.

The CFE Digital Curriculum team have commissioned a short film about the KLZ. This is now available on Kent TV - take a look - its about 15 mins long and includes the following speakers:

Introduction - Graham Badman - Managing Director, Children Families and Education

Strategic Overview - Alan Day - CFE Strategic ICT Adviser

Role of EIS - Steve James - KLZ Development Team

School Perspective - Mr N Turrell - HT Maidstone Grammar School.

Getting Started - Donna Rogers - E-learning Officer

(If the link doesnt work try this one: http://www.kenttv.com/programmes.php?PID=616)

As you may know, the KLZ has been going strong now for a couple of months. In that time we have processed over 93,000 e-mail messages and almost 16000 Sharepoint items. There are over 40 schools on the system and over 3500 active school users.

Behind the scenes, amongst our other infratructure servers, we have 7 Exchange Servers and 6 SharePoint Servers happily chugging away!

To use Instant Messaging on the KLZ you need to have either Microsoft Windows Messenger 5.1 which is free or Microsoft Office Communicator 2005 (not 2007) which is chargeable. A free eval is available here. It is £1.98 each for the new 2007 client from Civica, if you have a Kent Microsoft Select Agreement and we can provide you with the software if you can show us proof of purchase, otherwise the CD is £18.37, from Civica. Office Communicator offers enhancement with Office 2003+ integration, slicker video and voice and many other features. Make sure you purchase the 2007 licence but 2005 media.

You may have some problems using Instant messaging if you have both Windows Messenger 5.1 and Office Communicator 2005 installed on the same PC. We recommend you pick one and stick to it.

The notes here are for Office Communicator 2005 - we will be adding the Windows Messenger 5.1 notes shortly.

To set up the software click Actions and then click Options. In Sign On Name type in your account name followed by @klz.org.uk - for example John Smith would be smithj01@klz.org.uk then click Advanced, enter im.klz.org.uk into the Server Name or IP address field and tick the radio button TLS.

Now click OK and OK again and click Sign In. Enter your username i.e. smithj01 and your password.

You should now be logged in. To add contacts, the easiest way is to click Contacts, then Add Contact and search by e-mail address such as me@myschool.kent.sch.uk

We will be evolving the Instant Messaging functionality next year and will communicate nearer the time on new features etc.

*just to clarify, the latest Office Communincator Product has just been released and is the 2007 version. However, this does not work with our current Live Communications Server 2005 setup, so therefore you have to buy the 2007 licence and back-rev it to the 2005 version, which is a supported way of running the 2005 client.

The KLZ uses a combination of the Kent Community Network's Iron Port Mail Relays, Microsoft Exchange Server Transport Rules and Microsoft Forefront Server Security to protect the infrastructure and users from viruses, spam, phishing and blocked words such as profanity. 

If you have had any messages to say that your mail has been blocked by Microsoft ForeFront then please contact the EIS Helpdesk to discuss the bounce.
If mail has been blocked by the KCN Iron Port or Microsoft Exchange Server (error message such as: Your message wasn't delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.) then these messages are dropped straight away so you need to check your message and resend - we cannot retrieve these.

We scan each mail for viruses, items identified as spam and also words such as swearing, racism etc.

We have had a lot of interest in picking up mobile e-mail on the KLZ.
Currently, we have no provision for Blackberry, however, we do support the Microsoft Exchange ActiveSync (Push / Pull) E-Mail.

If you have a recent Windows Mobile Device (version 5 with AKU2 or version 6) then you will be able to send and receive e-mail from your KLZ account.

How to set it up!

Start > ActivSync > Menu > Configure Server:
Server Address: portal.klz.org.uk - Tick the box for SSL > Next >
enter your username and password and KLZ as the domain. Tick the save password box to save entering your password everytime!
Tick all the boxes if you want to Sync Contacts, Calendars, E-Mail, Tasks etc. Then click Finish.

We will be setting up Active Sync policies in the future, so please set your own device passwords in the mean time.

Please be mindful of GPRS / 3G data charges - most data is charged about £1 per MB but can be as high as £10 per MB when roaming.
We recommend you contact your service provider for a modest data traiff of about 50 + MB to be sufficent.

To set when the device syncs, in Active Sync chose Menu > Schedule.
If you want true "Blackberry" push and pull e-mail, chose sync as items arrive, but this keeps a connection open to the Excange Server and uses a fair amount of data. If you have a small Data plan, such as 50MB chose every hour or so. You can still manually sync however.

*edit* February 2009

More and more devices are now using the Exchange Active Sync protocol - they are for example: Apple iPhone 3G, most recent Nokia handsets and a few Sony Ericssons.

Welcome to the dedicated KLZ Blog. We used to Blog on the EIS Innovation blog, but thought it would be better if we seperate them.

We will be blogging with new features, news, how to guides, service information, events and much more.

Enjoy!